How do I submit a problem?
Click on Shout a Problem in the main navigation menu above.
How long will it take for my problem to be posted?
Normally, within 24 hours. While we’re ramping up our pilot we would prefer that you submit problems that do not have tight deadlines for finding a solution.
Can I post more than one problem?
Yes. The more the merrier. Please do them as separate submissions.
How can I become a guest on the Shout My Problem podcast?
When you submit your problem, indicate that you would be interested in being interviewed for the podcast. You can find the podcast here.
How much does it cost to shout a problem or appear on the podcast?
Nothing. But we ask that you email some colleagues, tweet, tattoo our logo our your forehead or do whatever you can to spread the word about us as your way of saying thank you. Going viral is the most sincere form of flattery.
Will my personal name or company name be published online? No.
Will my email address and phone number be published online? No.
Can I still be anonymous if I appear on the Shout My Problem podcast?
When I receive suggested solutions, do I need to respond to each one?
No, but we ask you to be courteous and do so if only to say “thanks but no thanks.” The people who suggested solutions have invested some time and effort so let’s all be nice to each other.
How do I remove my problem from the web site?
You received a confirmation email when you shouted your problem. Respond to that email, asking us to cancel. If you’ve lost the email, use Contact in the main navigation menu above. You will need to provide us with the same email address you used when you submitted the problem. Old podcast episodes are not removed.
How do I suggest a solution?
Click on Solve These Problems in the main navigation menu above. We also encourage you to sign up for our email list.
When will my suggested solution be forwarded to the company with the problem?
Usually within 24 hours.
How much does it cost to suggest a solution?
At this point, there is no cost. However, before forwarding your solution, our curators will review it to ensure it is on point. If our curators deem the suggestion to be inappropriate, we may ask for alterations or decline to forward it.
Do I need to quote a price for my product or service when I suggest a solution?
That’s up to you. Remember, this is an informal introduction service, not a RFQ or tendering site. Your pricing discussion probably comes later, after you’ve convinced the other party that your suggested solution is going to work for them. But hey, that’s us just thinking out loud here.
Am I guaranteed to receive a response to my suggested solution?
No, we can’t force people to reply. But we do ask that everyone does, even if it’s to say “thanks but no thanks.” Keep in mind that some may have valid reasons to remain anonymous and may only wish to contact the company that has the best potential solution.